Sales
Maximize revenue across every channel. The Sales module centralizes leads, quotes, and orders from telesales, retail outlets, and online platforms. Use powerful point-of-sale interfaces in stores and call centers, ensuring all transactions funnel into the same database. Every sale deducts inventory automatically, avoiding stock surprises. Detailed sales reports and customer tracking help you spot trends and opportunities quickly.
- Telesales CRM - track calls, leads, and follow-ups in one place.
- In-store POS - register sales quickly with barcode scanning and flexible payment options.
- Self-service checkout - set up kiosks or web portals for customer-driven ordering.
- Online integration - sync web store orders with inventory and fulfillment automatically.
- Sales analytics - view top products, sales rep performance, and customer metrics in dashboards.
Cross-Teams Collaboration
Procurement
No need to worry about informing procurement about your stocks needs, they are already well-informed.
Go to MCZ BeM - ProcurementInventory
Detailed stocks organizing with aisles numbers and locations, this information can also be available online to help customers with self-service.
Go to MCZ BeM - InventoryInformation Technology
Get help with EFT POS setups and online purchase orders by customers.
Go to MCZ BeM - Information TechnologySecurity
Ensure products and locations are safe and secure environment for both your sales teams and customers.
Go to MCZ BeM - SecurityLegal
Compliance with the law on the requirements of sales and maintaing ethical sales code of conduct. Get exchange, return and refund policies, sales contracts and none-disclosure forms.
Go to MCZ BeM - LegalHuman Resources
Stay up to date with hiring progress and maintaining manpower for your sales team.
Go to MCZ BeM - Human ResourcesCustomer service
Keep customer service up to date with prospect & customers.
Go to MCZ BeM - Customer ServiceWebsites management
Ability to seamlessly request for internal website for Finance where you can publish internal guidelines and policies.
Go to MCZ BeM - Websites managementDashboards & Reports
Built-in and Customizable dashboards with sharing capability to your team for unified view and improved team collaborations.
Go to MCZ BeM - DashboardsClose more deals with one seamless sales system
- Potential customers identification Find and qualify prospects who are likely to be interested in the company's offerings.
- Leads generation Perform and track cold calling, networking, or leveraging online tools.
- Building relationships Build strong, long-term relationships with customers to ensure repeat business and loyalty.
- Contact maintenance Regular communication, follow-up, and providing support are essential for building strong relationships.
- Understand products and services Organize content materials for your sales team to understand the features and benefits of what you are selling.
- Presentations Organize products or services effective presentations, highlighting their value proposition, and answering frequently asked questions by customers.
- Demos and trials Ability to offer product demos or trials to help customers understand the value of the offering.
- Deal negotiation Work with customers to agree on price, terms, and conditions.
- Sales closure Securing commitments from customers to purchase products or services.
- Quotes achievement Meet or exceed sales targets and quotas.
- Performance monitoring Track sales performance, identify areas for improvement, and take corrective actions.
- Reporting Provide regular reports on sales activity and performance to management.
- Working with other teams Collaborate with marketing, product development, and other departments to support your sales efforts.
- Providing customer support Address customer inquiries, resolve issues, and provide ongoing support.
- Staying updated Keep up with industry trends, competitor activities, and new product developments.
- Sales plans Create and execute effective sales strategies to achieve company goals.
- Market trends analysis Stay informed about market trends, competitor activities, and customer needs to identify opportunities.
Unify and grow your sales efforts. Request a demo today and see how MicroCodeZ Business e-Management can boost sales efficiency and customer satisfaction.
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