Research & Development

Focus on innovation, not administration. The R&D module helps manage product development end-to-end: plan sprints, track release schedules, and manage software licenses. Keep all user registrations, logins, and subscriptions organized. Monitor cloud servers and service performance to ensure reliability. Centralized documentation and feedback channels let teams collaborate and iterate faster.

  • Project tracking - plan sprints, milestones, and feature releases with timelines.
  • License management - issue and track software licenses and subscription entitlements.
  • Testing & feedback - log bugs, feedback, and improvements during development phases.
  • Performance monitoring - integrate server and service health metrics for pre-release checks.
  • Documentation hub - store technical specs, roadmaps, and compliance documents.
Cross-Teams Collaboration
  Information Technology

Development resources and infrastructure align seamlessly, helping you improve time-to-market.

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  Customer service

Support teams feed bug reports, feature requests, and user pain points directly to R&D. Tickets can be tagged for escalation to R&D teams for investigation or roadmap planning. Protect customer data, restrict visibility based on roles or regions.

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  Marketing

Product release notes, changelogs, and technical marketing content are driven by R&D milestones. Collaborate on feature positioning and messaging.

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  Legal

Ensure data privacy, usage, and intellectual property rights are enforced.

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  Finance

Finance provides budgets and ensures R&D efforts are cost-aligned.

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  Inventory

Track stock levels update automatically and inventory capacity capabilities. This means fewer shortages and lower operational costs.

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  Human Resources

When employees join/leave, HR updates trigger changes in access levels. • Onboarding/offboarding automation includes provisioning and de-provisioning of permissions.

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  Security

Ensures only authorized personnel access it, and provide development best practices from Security standpoint and help with discovering vulnerabilities.

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  Sales

Protect customer data, restrict visibility based on roles or regions. Get feedbacks on tailored requests from customers, features and more.

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  Websites management

Get a dedicated internal managed website with customizable look and feel for your team where your team can easily write and publish internal guidelines and policies.

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  Workspace

View teams, Dev teams use workspace tools (tasks, calendars and time tracking).

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  Dashboards and Reports

KPIs support continuous improvement and agile delivery. Built-in and Customizable dashboards with sharing capability to your team for unified view and improved team collaborations.

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Accelerate innovation with organized R&D tools

Please know that below can be fully customized based on your tailored needs.

  • Request for assistance Customer service can request for assistance.
  • Bug Customers, Customer Service and Sales can report bugs.
  • Vulnerability Customers, Customer Service and Sales can report vulnerabilities to the security team, those do not go development team directly.

You can apply a complete agile methodology or waterful in delivering the following below:

  • Product
  • Service

  • Communicate with stakeholders Align stakeholders together and communicate effectively.
  • Collaborate with other departments Works closely with other departments, such as engineering, manufacturing, and finance, to ensure that product development activities support overall business goals.
Employees

Purchase orders requests are often made by departments leaders, however on special occassions, none-leader employees can make a special requests which needs to be supervised across department leadership, Finance, Legal and Inventory.

Personalized Dev Environment request from your own shared development servers. We are working on supporting Devfile and Docker Compose file . This can be automated using our MCZ BeM Agent.

MicroCodeZ Business e-Management has over 350 data points and 3,700 APIs, yet still growing. You can either make MCZ Business e-Management as your single source of truth or not, this is entirely up to you.

Here are some examples on how we would recommend you to approach this to save a tremendous costs on your R&D, if you are building applications and services to your end-customers and as you will be receiving your own dedicated environment from us (no other customer is sharing your server nor environment).

You can laverage the following:

  • Login/registration API in your product,
  • Purchase API when your customer buys something from you,
  • License generation API,
  • Error reporting API, for when your service experience an issue,
  • User profile API, and;
  • more...

Bring clarity to your innovation pipeline. Request a demo today and see how MicroCodeZ Business e-Management R&D tools accelerate your product development.

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