Information Technology
The Information Technology module puts all your IT infrastructure at your fingertips. Manage employee email accounts and web domains effortlessly. Track every device, server, and network asset in real-time. Integrated live chat support and easy EFTPOS configuration mean your tech stack is unified. With all technology resources in one view, IT teams diagnose issues faster and minimize downtime, eliminating the headache of scattered tools and siloed information.
- Unified asset management - track computers with MicroCodeZ Business e-Management Agent, mobiles, and servers across your organization.
- Email & Domain administration - create and manage company accounts and websites centrally.
- Network monitoring - get real-time status on servers, routers, and cloud services.
- Live Chat integration - provide instant tech support with built-in chat tools.
- EFTPOS setup - configure payment terminals and POS systems from one console.
Cross-Teams Collaboration
Human Resources
Stay up to date with hiring and employment changes plans where you can easily prepare new emails and users creation and organize the required IT equipments depending on the roles given. Automate employees welcome emails and onboarding processes. With access to each departments manpower, you can easily work with Finance in regards to budgets and financial limitations.
Go to MCZ BeM - Human ResourcesFinance
Establish IT infrastructure and assets budgets across departments and adhering to it, automating approval processes for purchases and IT requests within reasonable grounds that meets the business needs.
Go to MCZ BeM - FinanceLegal
Work seamlessly with legal entity to ensure the correct data management is in the correct spaces and ensure law compliances across the organization by maintaining hardware, assets and more usage policies.
Go to MCZ BeM - LegalProcurement
Automatic purchase orders approvals that meets that necessary budgets maintaining hardware and accessories availability across the organization to ensure employees' well-equiped and lower performance downtime.
Go to MCZ BeM - ProcurementSecurity
Work with security to ensure the correct access and permissions are being distributed correctly within the organization based on roles and positions, and the correct and safe methods of storing IT assets to avoid unauthorized access.
Go to MCZ BeM - SecurityInventory
Track & manage employees' IT assets' possessions and enjoy whether a single unified or distributed IT hardware and accessories manual handling. I.e your IT can step up and manage the inventory themselves or delegate this to inventory team with clear instructions on their storage and maintenance.
Go to MCZ BeM - InventoryWebsites management
Give them internal, public or both domains for them to utilize for websites creation. Configure the live chat integration for the public websites to make them available where customers can easily reach out and chat with sales or customer service teams. Get dedicated internal website for you and your team where you can publish internal guidelines and policies for your organization to follow.
Go to MCZ BeM - Websites managementResearch & Development
Give them servers, cloud services, tools and software licenses and domains for them to use.
Go to MCZ BeM - Research & DevelopmentSales
Provide and maintain POS devices and online payment gateways including their configurations and ensure that their systems are up and running to avoid sales downtime.
Go to MCZ BeM - SalesWorkspace
View teams, shared devices and accessories and personal IT assets inventories, and access to assigned emails right from workspace.
Go to MCZ BeM - WorkspaceDashboards & Reports
Built-in and Customizable dashboards with sharing capability to your team for unified view and improved team collaborations.
Learn more...Administration
Seamless integration with MicroCodeZ Pty Ltd, where you can easily view system usage, work with MicroCodeZ support teams to solve issues within the platform if necessary. In additional to seamless integration with MCZ BeM Security, you can work with security teams to ensure that MicroCodeZ only have access to the appropriate information within your organization when help is needed. MicroCodeZ does not access your environment without your consent and see your internal business private data without your control.
Go to MCZ BeM - AdministrationPower your business with IT that works as hard as you do
- Hardware management Install, configure, and maintaine computer hardware.
- Software management Install, configure, and maintaine software, and operating systems.
- Network administration Manage and maintaine network infrastructure, including routers, firewalls, and other network devices.
- Data Management Manage and store data using databases, networks, and servers.
- User Support Provide technical assistance to users, including troubleshooting, resolving problems, and answering questions.
- Backup and Recovery Ensure data backups and recovery procedures are in place to prevent data loss.
- Documentation Document IT procedure and troubleshooting steps to automate employee self-service.
- Research Research IT vendors.
- Procure Procure IT vendors.
- Relation Manage relationships with IT vendors
- Lead internal projects Carry out internal projects planning, executions and delivery using Agile methodoly.
- Value increment Identify projects' value additions to your business.
- Plan Plan and estimate projects.
- Deliver Execute and deliver the project as per the organized plans.
Employees
Empower your IT department to work smarter, not harder. Request a demo today and see how MicroCodeZ Business e-Management centralizes your technology management.
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